EroFest

Legal document

Terms and conditions

Terms and conditions of Erotický veletrh, s.r.o. for the sale of tickets to the EROFEST event, including the house rules and the complaints procedure. Wording as at 1 May 2025. The Czech wording is the binding one; this English text is provided for your understanding.

Please note: this wording is based on the 2026 edition — the dates in Art. 11 (house rules) and the registration fee in Art. 4A relate to Erotický veletrh 2026. An updated wording for the 2027 edition will be published by the organiser before the event begins.

The Czech wording of these terms and conditions is the binding one. This English text is a translation provided so that you can understand what you are agreeing to. It has no legal force of its own: should the English and the Czech text differ in any way, the Czech wording published at erofest.cz/obchodni-podminky/ prevails. The purchase contract is concluded in Czech and is governed by Czech law.

Organiser and seller

Organiser of the EROFEST event:
Czech Management Group, s.r.o.
registered office: Příčná 1892/4, 110 00 Praha 1
IČO (company registration number): 21611327

Company handling ticket pre-sales, production and the programme:
Erotický veletrh, s.r.o.
registered office: Pod Velkým hájem 9, 153 00 Praha 5
IČO (company registration number): 06537880

1. Introductory provisions

1.1. These terms and conditions (hereinafter the “terms and conditions”) of Erotický veletrh, s.r.o., IČO: 06537880, with its registered office at Pod Velkým hájem 9, 153 00 Praha 5 (hereinafter the “seller”) govern, in accordance with § 1751 odst. 1 zákona č. 89/2012 Sb., občanský zákoník (hereinafter the “Civil Code” — Section 1751(1) of the Czech Civil Code, under which standard business terms may form part of a contract by reference to them), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter the “purchase contract”) concluded between the seller and another natural person (hereinafter the “buyer”) through the seller’s online shop. The online shop is operated by the seller on a website located at the internet address www.erotickyveletrh.cz (hereinafter the “website”), through the website interface (hereinafter the “shop web interface”).

1.2. These terms and conditions do not apply to cases where the person intending to buy tickets from the seller is a legal entity, or a person who, when ordering a ticket, is acting in the course of their business activity or in the course of their independent exercise of a profession.

1.3. Provisions departing from these terms and conditions may be agreed in the purchase contract. Divergent arrangements in the purchase contract take precedence over the provisions of these terms and conditions.

1.4. The provisions of these terms and conditions form an integral part of the purchase contract. The purchase contract and these terms and conditions are drawn up in the Czech language. The purchase contract may be concluded in the Czech language.

1.5. The seller may amend or supplement the wording of these terms and conditions. This provision is without prejudice to the rights and obligations that arose during the period of effect of the previous wording of the terms and conditions.

2. User account

2.1. On the basis of the buyer’s registration carried out on the website, the buyer may access their user interface. From their user interface the buyer may order tickets (hereinafter the “user account”). Where the shop web interface allows it, the buyer may also order a ticket without registering, directly from the shop web interface.

2.2. When registering on the website and when ordering a ticket, the buyer is obliged to give all details correctly and truthfully. The buyer is obliged to update the details given in the user account whenever they change. The details given by the buyer in the user account and when ordering a ticket are regarded by the seller as correct.

2.3. Access to the user account is secured by a username and a password. The buyer is obliged to maintain confidentiality regarding the information necessary to access their user account.

2.4. The buyer is not entitled to allow third parties to use the user account.

2.5. The seller may cancel the user account, in particular where the buyer has not used their user account for more than 1 year, or where the buyer has breached their obligations under the purchase contract (including these terms and conditions).

2.6. The buyer acknowledges that the user account need not be available without interruption, in particular with regard to necessary maintenance of the seller’s hardware and software, or necessary maintenance of third parties’ hardware and software.

3. Conclusion of the purchase contract

3.1. All presentation of tickets placed in the shop web interface is of an informative nature and the seller is not obliged to conclude a purchase contract regarding such a ticket. Ustanovení § 1732 odst. 2 občanského zákoníku se nepoužije — Section 1732(2) of the Czech Civil Code, under which a display of goods with a price stated is deemed to be an offer to conclude a contract, does not apply.

3.2. The shop web interface contains information about the tickets, including the prices of the individual tickets together with the amount of the registration fee (see Art. 4A of these terms and conditions) and the costs of returning a ticket, where by its nature such a ticket cannot be returned by the usual postal route. The ticket price remains valid for as long as it is displayed in the shop web interface. This provision does not limit the seller’s ability to conclude a purchase contract on individually agreed terms.

3.3. The shop web interface also contains information about the costs associated with packing and delivering the ticket. The information about the costs associated with packing and delivering the ticket given in the shop web interface applies only in cases where the tickets are delivered within the territory of the Czech Republic.

3.4. To order a ticket, the buyer completes the order form in the shop web interface. The order form contains in particular information about:

  • 3.4.1. the tickets being ordered (the buyer “places” the tickets being ordered into the electronic shopping basket of the shop web interface),
  • 3.4.2. the method of paying the purchase price of the ticket, details of the required method of delivering the ordered ticket, and
  • 3.4.3. information about the costs associated with delivering the ticket (hereinafter jointly the “order”).

3.5. Before sending the order to the seller, the buyer is allowed to check and change the data they have entered into the order, having regard also to the buyer’s ability to detect and correct errors made when entering data into the order. The buyer sends the order to the seller by clicking the “Confirm order” button. The details given in the order are regarded by the seller as correct. Immediately upon receiving the order, the seller confirms that receipt to the buyer by electronic mail, to the buyer’s electronic mail address given in the user account or in the order (hereinafter the “buyer’s electronic address”).

3.6. Depending on the nature of the order (the number of tickets, the amount of the purchase price, the anticipated delivery costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example in writing or by telephone).

3.7. The contractual relationship between the seller and the buyer arises upon delivery of the acceptance of the order, which the seller sends to the buyer by electronic mail, to the buyer’s electronic mail address.

3.8. The buyer agrees to the use of means of distance communication in concluding the purchase contract. Costs incurred by the buyer in using means of distance communication in connection with concluding the purchase contract (costs of internet connection, costs of telephone calls) are borne by the buyer, and those costs do not differ from the basic rate.

4. Ticket price and payment terms

4.1. The buyer may pay the seller the price of the ticket and any costs associated with delivering the ticket under the purchase contract in the following ways:

  • by cashless transfer to the seller’s account No. 24725129/2010, held with Fio banka, a.s. (hereinafter the “seller’s account”);
  • by cashless payment through a payment system;
  • by cashless payment by payment card;
  • by means of credit provided by a third party.

4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with packing and delivering the ticket in the agreed amount. Unless expressly stated otherwise, the purchase price is understood below to include the costs associated with delivering the ticket.

4.3. The seller does not require any deposit or other similar payment from the buyer. This is without prejudice to the provision of Art. 4.6 of these terms and conditions concerning the obligation to pay the purchase price of the ticket in advance.

4.4. In the case of payment in cash or payment on delivery, the purchase price is payable upon receipt of the ticket. In the case of cashless payment, the purchase price is payable within 14 days of conclusion of the purchase contract.

4.5. In the case of cashless payment, the buyer is obliged to pay the purchase price of the ticket together with the variable symbol of the payment. In the case of cashless payment, the buyer’s obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller’s account.

4.6. The seller is entitled, in particular where the buyer fails to provide additional confirmation of the order (Art. 3.6), to require payment of the entire purchase price before the ticket is dispatched to the buyer. Ustanovení § 2119 odst. 1 občanského zákoníku se nepoužije — Section 2119(1) of the Czech Civil Code, under which the buyer is entitled to inspect the goods before paying for them, does not apply.

4.7. Any discounts on the ticket price granted by the seller to the buyer cannot be combined with one another.

4.8. Where it is customary in commercial dealings or where generally binding legal regulations so provide, the seller shall issue the buyer a tax document — an invoice — in respect of payments made under the purchase contract. The seller is a payer of value added tax. The seller shall issue the buyer the tax document — the invoice — after the price of the ticket has been paid, and shall send it in electronic form to the buyer’s electronic address.

4.9. In the event that the fair cannot take place because of a government measure or the epidemiological situation, its date shall be moved to 28–29 March 2026. All ordered tickets and the related obligations shall be transferred to the new date of the event.

4A. Registration fee for the 10th anniversary of Erotický veletrh

4A.1. For the 10th anniversary of Erotický veletrh (hereinafter the “fair”) the seller has introduced what is known as a registration fee (hereinafter the “registration fee”), with the aim of ensuring better organisation and better quality of the fair. The purpose of this step is to improve the overall visitor experience and to ensure that the event runs smoothly.

4A.2. The price of the ticket is divided into two parts:

  • a registration fee for carrying out registration for the erotic fair,
  • a separate admission fee.

4A.3. The buyer pays the registration fee when purchasing the ticket. This consent is necessary in order to complete the purchase and ensures that every visitor is duly registered.

4A.4. The amount of the registration fee varies depending on the type of ticket and the time of purchase.

4A.5. Admission is set at a fixed amount of CZK 300, while the remaining part of the value of the ticket represents the value of the registration fee. This amount is unchanging and provides basic access to the fair.

4A.6. Registration for the erotic fair and payment of the registration fee give visitors certain benefits, for example:

  • Access to the VIP zone: a special part of the fair with exclusive performances and services.
  • Promotional items: gift bags with promotional materials, souvenirs and other items.
  • Free condoms: safety packs containing condoms and other hygiene supplies.
  • Free drinks: vouchers for free drinks at the fair.
  • Discounts on further events: special discounts on tickets to further events organised by the organiser of the fair.
  • Priority entry: the option of entering the fair without queuing.
  • Exclusive meetings: the opportunity to meet performing artists or guests of the fair.

5. Withdrawal from the purchase contract

5.1. The contracting parties declare that they are concluding this contract and agreeing the rights and obligations under this contract in full awareness and knowledge of the content and effects of the measures of public authorities issued in connection with the spread of the health-threatening infection of the virus designated SARS-CoV-2 (referred to in the media as “coronavirus”). Given that the duration and content of any further measures of public authorities, as well as the extent of their effects on the ability to fulfil the organiser’s obligations under this contract, cannot be foreseen at this time, the contracting parties undertake that, in the event that further measures are issued in connection with the above-mentioned situation, or that the scope of existing measures is increased in such a way as to result in a substantial change in the organiser’s ability to perform under this contract, and the organiser expressly declares this to the visitor, the visitor is obliged to accept the postponement of the fair to the date of 28–29 March 2026 (hereinafter the “new date of the event”). With the aim of arranging the contractual relationship reasonably and fairly, the organiser hereby undertakes that all ordered services and the related obligations shall, in the event of measures of public authorities that interfere with the organiser’s obligations under this contract, be transferred to the new date of the event, and the visitor fully agrees with this and declares that in such a case they shall provide the organiser with full cooperation and shall not regard the transfer of the ordered services and the related obligations towards the organiser as a manifest abuse of their right.

5.2. Where the case referred to in Art. 5.1 of these terms and conditions does not apply, the purchase contract cannot be withdrawn from, in accordance with ust. § 1829 odst. 1 občanského zákoníku (Section 1829(1) of the Czech Civil Code, which otherwise gives a consumer the right to withdraw from a distance contract within 14 days). In accordance with ust. § 1837 písm. j) občanského zákoníku (Section 1837(j) of the Czech Civil Code, which excludes the right of withdrawal for the use of leisure time supplied on a specific date), a ticket to the fair is regarded as a ticket for the buyer’s use of leisure time on a particular date, and that provision does not allow the buyer to withdraw from the purchase contract (for example when buying tickets online). Withdrawal from the purchase contract in other cases may be sent by the buyer, among other ways, to the address of the seller’s business premises or to the seller’s electronic mail address info@erotickyveletrh.cz.

5.3. In the event of withdrawal from the purchase contract under Art. 5.3 of these terms and conditions, the purchase contract is cancelled from the outset. The tickets must be returned to the seller within fourteen (14) days of withdrawal from the contract. Where the buyer withdraws from the purchase contract, the buyer bears the costs associated with returning the ticket to the seller, including in cases where, by their nature, the tickets cannot be returned by the usual postal route.

5.4. In the event of withdrawal from the contract under Art. 5.3 of these terms and conditions, the seller shall return the funds received from the buyer within fourteen (14) days of the buyer’s withdrawal from the purchase contract, in the same way in which the seller received them from the buyer. The seller is also entitled to return the performance provided by the buyer as early as when the buyer returns the ticket, or in another way, if the buyer agrees to this and no further costs arise for the buyer as a result. Where the buyer withdraws from the purchase contract, the seller is not obliged to return the funds received to the buyer before the buyer returns the tickets or proves that they have dispatched the tickets to the seller.

5.5. The seller is entitled to set off unilaterally a claim for compensation for damage caused to a ticket against the buyer’s claim to a refund of the purchase price.

5.6. In cases where the buyer has the right to withdraw from the purchase contract in accordance with § 1829 odst. 1 občanského zákoníku (Section 1829(1) of the Czech Civil Code — the consumer’s right of withdrawal from a distance contract), the seller is likewise entitled to withdraw from the purchase contract at any time, up until the ticket is taken over by the buyer. In such a case the seller shall return the purchase price to the buyer without undue delay, by cashless transfer to an account designated by the buyer.

5.7. Where a gift is provided to the buyer together with the ticket, the deed of gift between the seller and the buyer is concluded subject to a condition subsequent that, should the buyer withdraw from the purchase contract, the deed of gift regarding such a gift ceases to be effective and the buyer is obliged to return the gift provided to the seller together with the ticket.

6. Carriage and delivery of the ticket

6.1. Where the method of transport is agreed on the basis of a special request by the buyer, the buyer bears the risk and any additional costs associated with that method of transport.

6.2. Where the seller is obliged under the purchase contract to deliver the tickets to a place designated by the buyer in the order, the buyer is obliged to take over the tickets upon delivery.

6.3. Where, for reasons on the buyer’s side, it is necessary to deliver the tickets repeatedly or in a manner other than that stated in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the ticket, or the costs associated with the other method of delivery.

6.4. When taking over the ticket from the carrier, the buyer is obliged to check that the ticket’s packaging is intact and, in the event of any defects, to notify the carrier of this without delay. Where damage to the packaging is found indicating unauthorised entry into the consignment, the buyer need not accept the consignment from the carrier.

6.5. Further rights and obligations of the parties in the carriage of the ticket may be governed by the seller’s special delivery terms, if issued by the seller.

7. Rights arising from defective performance

7.1. The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular by ustanovení § 1914 až 1925, § 2099 až 2117 a § 2161 až 2174 občanského zákoníku — Sections 1914 to 1925, 2099 to 2117 and 2161 to 2174 of the Czech Civil Code, which govern defective performance, the seller’s liability for defects and the quality of goods sold to consumers — and by zákon č. 634/1992 Sb., o ochraně spotřebitele, ve znění pozdějších předpisů, that is Czech Act No. 634/1992 Coll., on consumer protection, as amended).

7.2. The seller is liable to the buyer for the ticket being free of defects upon receipt. In particular, the seller is liable to the buyer that, at the time the buyer took over the ticket:

  • 7.2.1. the ticket has the qualities agreed between the parties and, in the absence of such an agreement, has such qualities as the seller or the manufacturer described or as the buyer expected having regard to the nature of the ticket and to the advertising carried out by the seller or the manufacturer,
  • 7.2.2. the ticket is fit for the purpose which the seller states for its use or for which a ticket of that kind is usually used,
  • 7.2.3. the ticket corresponds in quality or design to the agreed sample or model, where the quality or design was determined by an agreed sample or model,
  • 7.2.4. the ticket is in the corresponding quantity, measure or weight, and
  • 7.2.5. the ticket complies with the requirements of legal regulations.

7.3. The provisions set out in Art. 7.2 of these terms and conditions do not apply to a ticket sold at a lower price in respect of the defect for which the lower price was agreed, to wear and tear of the ticket caused by its usual use, to a used ticket in respect of a defect corresponding to the degree of use or wear the ticket had when taken over by the buyer, or where this follows from the nature of the ticket.

7.4. Where a defect becomes apparent within six months of receipt, the ticket is deemed to have been defective already at the time of receipt. The buyer is entitled to exercise a right arising from a defect occurring in the ticket within 24 months of receipt.

7.5. The buyer exercises rights arising from defective performance with the seller at the address of the seller’s business premises at which acceptance of a complaint is possible having regard to the range of tickets sold, or alternatively at the seller’s registered office or place of business.

7.6. Further rights and obligations of the parties connected with the seller’s liability for defects may be governed by the seller’s complaints procedure.

8. Further rights and obligations of the contracting parties

8.1. The buyer acquires ownership of the ticket upon payment of the full purchase price of the ticket.

8.2. In relation to the buyer, the seller is not bound by any codes of conduct within the meaning of ustanovení § 1826 odst. 1 písm. e) občanského zákoníku (Section 1826(1)(e) of the Czech Civil Code, which requires a trader to state whether it is bound by any code of conduct).

8.3. The body competent for the out-of-court resolution of consumer disputes arising from the purchase contract is Česká obchodní inspekce (the Czech Trade Inspection Authority), with its registered office at Štěpánská 567/15, 120 00 Praha 2, IČ: 000 20 869, internet address: www.coi.cz.

8.4. The seller is authorised to sell tickets on the basis of a trade licence. Trade licence supervision is carried out, within its remit, by the competent trade licensing office. Supervision in the area of personal data protection is exercised by Úřad pro ochranu osobních údajů (the Czech Data Protection Authority). Česká obchodní inspekce exercises, within a defined scope, supervision over compliance with, among other things, zákon č. 634/1992 Sb., o ochraně spotřebitele, ve znění pozdějších předpisů (Czech Act No. 634/1992 Coll., on consumer protection, as amended).

8.5. The buyer hereby assumes the risk of a change in circumstances within the meaning of § 1765 odst. 2 občanského zákoníku (Section 1765(2) of the Czech Civil Code, under which a party may take upon itself the risk of a change in circumstances and thereby give up the right to have the contract altered by a court).

9. Protection of personal data

9.1. The protection of the personal data of a buyer who is a natural person is provided by zákon č. 110/2019 Sb., o zpracování osobních údajů, ve znění pozdějších předpisů (Czech Act No. 110/2019 Coll., on personal data processing, as amended) and at the same time by Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the General Data Protection Regulation) (“GDPR”).

9.2. The buyer acknowledges the processing of the following personal data of theirs: first name and surname, address of residence, company identification number (IČO), tax identification number (DIČ) (hereinafter the “identification personal data”), electronic mail address and telephone number (hereinafter the “contact personal data”) (hereinafter jointly all of the foregoing as the “personal data”).

9.3. The buyer acknowledges the processing of personal data by the seller for the purposes of exercising the rights and obligations arising from the purchase contract and for the purposes of maintaining the user account. In the web interface the buyer has the option of consenting to the processing of contact personal data by the seller also for the purposes of sending the buyer any information and commercial communications in connection with the seller’s activity, or the seller’s business, as set out in the full wording of such informed consent. Such informed consent to the processing of personal data in its full extent, obtained by an active act of the buyer (by ticking a checkbox that is not pre-ticked in the web interface) under this article, is not a condition that would in itself prevent the conclusion of the purchase contract. The foregoing does not affect the seller’s legitimate interest in using an e-mail address or telephone number to send commercial communications, but only where it is an e-mail address or telephone number obtained from the buyer in the course of selling products or services, in which case such a commercial communication may relate only to an offer of similar products or services.

9.4. All personal data are processed because this is necessary for the performance of a contract to which the data subject is a party. The purpose of processing the identification personal data is in particular to identify the parties for the purposes of the contract, or to use them as invoicing details. The purpose of processing the contact personal data is to send electronic tickets and organisational instructions, including e-mails and SMS messages reminding recipients of the events being held (hereinafter the “basic purpose of processing personal data”). Once this basic legal title for processing and its purpose cease to apply, there remains in force in respect of all the personal data the legal title for processing consisting in the seller’s legitimate interest in judicial and other protection and in the legitimate interest in sending commercial communications, but only where it is an e-mail address obtained from the buyer in the course of selling products or services, in which case such a commercial communication may relate only to an offer of similar products or services (hereinafter “processing on the basis of legitimate interest”). Personal data may also be processed on the basis of explicitly granted consent (hereinafter “processing on the basis of consent”).

9.5. The buyer acknowledges that they are obliged to give their personal data (on registration, in their user account, in an order placed from the shop web interface) correctly and truthfully, and that they are obliged to inform the seller without undue delay of any change in their personal data.

9.6. The seller may entrust the processing of the buyer’s personal data to a third party as a processor. This may be persons transporting tickets, accounting advisers, website administrators and other cooperating persons. However, data will always be passed on to them only to the extent necessary, and their processing will take place on the basis of a personal data processing agreement, or in a manner defined by law and by the GDPR.

9.7. Personal data will be processed for an indefinite period, all subject to the following limitation:

  • personal data falling within the category “basic purpose of processing personal data” will be processed until the obligation under the purchase contract has been fulfilled,
  • after the basic purpose defined above has been fulfilled, personal data will be processed on the basis of legitimate interest (both judicial and other protection, and permitted commercial communications), for a period of 5 years from the date of conclusion of the purchase contract,
  • where neither of the above purposes is valid, personal data may be processed only on the basis of consent, which will always be granted for a maximum of 5 years.

Processing on the basis of legitimate interest and processing on the basis of consent may be terminated by the procedure set out below in these terms and conditions.

Personal data will be processed in electronic form by automated means or in printed form by non-automated means. However, in the case of automated processing this is in no way automated individual decision-making, including what is known as profiling, and the above processing has no significant impact on data subjects.

9.8. The buyer confirms that the personal data provided are accurate and that they have been informed that the provision of personal data is voluntary.

9.9. The buyer may:

  • 9.9.1. ask the seller or the processor for an explanation (the right to information),
  • 9.9.2. ask the seller for access to their personal data,
  • 9.9.3. ask the seller to rectify their personal data,
  • 9.9.4. ask the seller to erase personal data for which the seller has no legal title, including the right to object to the processing of personal data processed on the grounds of the legitimate interests set out above,
  • 9.9.5. ask the seller to restrict processing,
  • 9.9.6. ask the seller to transfer the personal data in a structured, commonly used and machine-readable format,
  • 9.9.7. ask the seller not to be subject to automated decision-making, including profiling,
  • 9.9.8. withdraw consent to the processing of personal data,
  • 9.9.9. lodge a complaint with Úřad pro ochranu osobních údajů (the Czech Data Protection Authority).

10. Sending commercial communications and storing cookies

10.1. Commercial communications may be disseminated by electronic means only under the conditions laid down by zákon č. 480/2004 Sb., o některých službách informační společnosti (Czech Act No. 480/2004 Coll., on certain information society services, which governs the sending of commercial communications by electronic means). The seller processes in particular contact personal data, including by way of sending out e-mails and SMS messages. It sends out information about the event held on the basis of the purchase contract, or information concerning an offer of similar products or services (for example the holding of a further edition), on the basis of its legitimate interest. Other information relating to the seller’s business is sent only with the buyer’s consent.

10.2. The buyer acknowledges the storing of what are known as cookies and similar records on their device. We use the following:

  • Essential records: without them the web interface would not work. They hold confirmation of the age gate, the contents of the shopping basket, sign-in to the admin area and the buyer’s own decision on consent.
  • Traffic measurement records: an aggregate overview of which pages are read and where visitors come from (the Google Analytics service, provider Google Ireland Limited).

We store essential records without consent, because they are technically necessary in order to provide the service that the buyer has expressly requested (§ 89 odst. 3 zákona č. 127/2005 Sb., o elektronických komunikacích — Section 89(3) of Czech Act No. 127/2005 Coll., on electronic communications, which exempts strictly necessary records from the consent requirement). Everything else, that is traffic measurement and any future advertising tools, we launch solely on the basis of prior consent given through the consent bar. Consent is voluntary, refusing it in no way limits use of the site, and it can be withdrawn at any time and just as easily on the Cookie settings page (erofest.cz/en/cookie-settings/), where there is also a complete overview of the records stored, including how long they remain valid.

  • Erotický veletrh takes place on 10–11 April 2026 at PVA Expo Praha.
  • The organiser of the event is: Erotický veletrh, s.r.o., registered office: Pod Velkým hájem 9, 153 00 Praha 5, IČO: 06537880.
  • Only a person holding a valid ticket, and further a holder of press accreditation or another invitation issued by the organiser, may be a visitor to the festival (hereinafter the “visitor”).
  • Only a person over 18 years of age may be a visitor. A person under 18 years of age is admitted only in the company of their legal guardian. Full responsibility for minors is borne by their legal guardian.
  • A catering zone will be marked out in the grounds.
  • Every visitor receives an identification wristband, which entitles them to enter the grounds and which, within the grounds, replaces the ticket or other permission to enter under point 3.
  • By purchasing a ticket or receiving an identification wristband, a contract on participation in Erotický veletrh is concluded between the visitor and the organiser. By this contract the visitor undertakes to comply with the conditions set out in these house rules.

The visitor is strictly prohibited from

  • bringing into the grounds items endangering safety, flammable substances, weapons or offensive items of any kind, pyrotechnic devices (for example firearms, knuckledusters, knives, smoke bombs, firecrackers, parasols with sharp ends) and also bottles or other containers filled with liquid,
  • using coloured powder other than that officially distributed by the organiser,
  • bringing their own drinks and food into the grounds; only drinks and food purchased there may be consumed,
  • bringing in or consuming any kind of drugs or psychotropic and narcotic substances,
  • entering areas that are not clearly designated by the organiser for entry, climbing trees, buildings, roofs, fences and the like,
  • entering with dogs or other animals,
  • offering goods for sale, carrying out advertising or presentations (for example handing out leaflets or promotional items, putting up posters, etc.) and any other commercial activities unconnected with the festival, without the organiser’s prior written consent,
  • making audio and visual recordings for purposes other than private ones without the organiser’s prior written consent,
  • lighting open fires,
  • endangering safety or health safety (freedom from infection) by their conduct, or in any other way obstructing the proper course of the festival.

The visitor is obliged

  • to wear the identification wristband in a visible place and to present it on every entry to the grounds,
  • at the request of the organiser or the security service, to present proof of identity (identity card, passport), to give access to the contents of hand luggage or to undergo a personal search to the extent necessary in order to check compliance with the conditions under these rules,
  • to maintain order and cleanliness (the areas and means designated by the organiser may be used to clean off coloured powder),
  • to behave decently and without conflict towards other visitors and participants in the festival,
  • to comply with the conditions of participation in the festival laid down by these rules, and further to follow the instructions of the organiser, the security service and the public authorities,
  • to comply with the legal regulations of the Czech Republic.

The visitor

  • is liable for any damage they cause to the organiser or to third parties,
  • takes part in the festival solely at their own responsibility,
  • acknowledges that by removing or otherwise damaging the identification wristband they lose the right to enter or to remain further at the festival, and the security service is entitled to remove them from the festival grounds. In such a case the visitor has no right to a refund of the admission price,
  • agrees that photographs and video recordings are made at the event, which may subsequently be published and used by a third party.

The organiser is entitled

  • itself or through the security service, to give visitors the necessary instructions in order to maintain the proper course of the festival, the safety of visitors and the protection of property,
  • itself or through the security service, to refuse entry to visitors who have breached the conditions laid down by these rules, or to remove such visitors from the place where the festival is held; in such a case no right to a refund of the admission price arises for the visitor,
  • itself or through the security service, to refuse entry to persons on the basis of the legal regulations of the Czech Republic (a ban on entry to sporting, cultural and other social events, and the like),
  • in the event of unexpected occurrences (floods, accidents, breakdowns and the like), to change the place and time at which the festival is held; changes to the programme are reserved,
  • where necessary, to amend these rules with immediate effect.

Final provisions of the house rules

  • The visitor grants express consent to the organiser being entitled to keep and further process visual and audio recordings featuring them, made at the festival or in connection with it, for security and marketing purposes connected with the presentation of the organiser’s festivals. In such a case no right to monetary reward or compensation arises for the visitor.
  • Should they have further questions or comments, the visitor may contact the organiser by e-mail at: info@erotickyveletrh.cz.
  • The visitor consents to the processing of personal data by the organiser under zákon č. 101/2000 Sb. (Czech Act No. 101/2000 Coll., on the protection of personal data — the act as cited in the Czech original), solely for statistical purposes and the organiser’s internal needs, for a maximum period of 5 (five) years. The organiser undertakes not to transfer these personal data or otherwise make them available to third parties.

12. Service of communications

12.1. Communications may be served on the buyer at the buyer’s electronic address.

13. Final provisions

13.1. Where the relationship established by the purchase contract contains an international (foreign) element, the parties agree that the relationship is governed by Czech law. This is without prejudice to the consumer’s rights arising from generally binding legal regulations.

13.2. Where any provision of these terms and conditions is invalid or ineffective, or becomes so, the invalid provision shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision is without prejudice to the validity of the remaining provisions.

13.3. The purchase contract, including these terms and conditions, is archived by the seller in electronic form and is not accessible.

13.4. An annex to these terms and conditions is a model form for withdrawal from the purchase contract.

13.5. Contact details of the seller: address for service Erotický veletrh, s.r.o., Pod Velkým hájem 9, 153 00 Praha 5 — Radotín, electronic mail address info@erotickyveletrh.cz, telephone +420 721 000 080.

In Prague, on 1 May 2025

EroFest 2027 · Tickets

Tickets for EroFest 2027

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The sale and payment are handled by the Reenio booking system at erofest.reenio.cz. The booking form itself is in Czech. Open the purchase in a new window